Analyse, evaluate theories and models related to hospitality management and operations

Word count: 3,000 words

Submission deadline: 20 December 2015

Learning Outcomes Evidenced by this assignment:

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Appraise key management issues in hospitality relevant for the event and tourism industries Evaluate and comment on the challenges and current issues related to hospitality management Analyse and evaluate theories and models related to hospitality management and operations Apply theories and models of hospitality management to service delivery in the events and tourism industries Compare and contrast different academic viewpoints to develop a reasoned argument Communicate effectively in writing Demonstrate a professional understanding of the provision of customer service Submission procedure: Submission to Turnitin

Details of the task

You are required to produce a 3,000 essay which discusses the following’ not including the table of content and the conclusion:

Analyse, evaluate theories and models related to hospitality management and operations and apply them to case studies to compare and examine what the main issues are for managers in the hospitality industry.

The assignment instructions below provide more details of what your submission should include.

Assignment Instructions

For this essay you will need to demonstrate and understanding of theories and models related to hospitality management and operations. Consider and compare the main issues for managers in the hospitality industry, and to justify your argument, use a variety of case studies. These case studies should be from a variety of literature: academic, professional and newspapers.

Assessment criteria

a) Relevance of materials used 10%

b) Logical sequence and development of your argument 30%

c) Use of supporting data and evidence 20%

d) Use of Harvard referencing system 20%

e) Overall presentation 20%

Grading Criteria Used To Assess Work

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