demonstrate ability, knowledge and skills in planning or reviewing new or revised administrative systems, and procedures for implementing, monitoring and reviewing the system.

·         This form is to be completed by the assessor and used a final record of student competency.·         All student submissions including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students file.

 

·         Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and attached to this form.

Student Name:  
Student ID No:  
Final Completion Date:  
Unit Code: BSBADM504
Unit Title: Plan or Review Administrative Systems
Please attach the following documentation to this form Result
Assessment 1 Written Report on Project Plan S  /  NYS /  DNS
Assessment 2 Presentation S  /  NYS /  DNS
Final Assessment Result for this unit C  /  NYC
Feedback is given to the student on each Assessment task Yes /  No
Feedback is given to the student on final outcome of the unit Yes /  No
Student Declaration I have been assessed in a fair and flexible manner. I understand that the Institute’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. Assessor Declaration:  I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. 
Name:   Name:  
Signature:

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  Signature:

 

 

  
Date:   Date:  
           

 

 

 

 

 

ASSESSMENT 1 COVER SHEET

Details of Assessment
Term and Year Term 4 2016
Assessment Type Written Report on Project Plan
Due Date    Class Room  
Student Name:  
Student ID No:  
Date:  
Qualification : BSB50215 Diploma of Business
Unit Code: BSBADM504
Unit Title: Plan or Review Administrative Systems
Assessor’s Name  
Assessment Outcome          Satisfactory Not Satisfactory
Student Feedback  

 

 

 

 

Student Declaration: I declare that this work has been completed by me honestly and with integrity. I understand that the Sydney Metro College’s Student Assessment, Reassessment and Repeating Units of Competency Guidelines apply to these assessment tasks. Assessor Declaration:  I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I have provided appropriate feedback. 
Name:   Name:  
Signature:

 

 

  Signature:

 

 

  
Date:   Date:  
    Student was absent from the feedback session.
             

 

Assessment/evidence gathering conditions
Each assessment component is recorded as either Satisfactory (S) or Not Yet Satisfactory (NYS). A student can only achieve competence when all assessment components listed under procedures and specifications of the assessment section are Satisfactory. Your trainer will give you feedback after the completion of each assessment. A student who is assessed as NYS is eligible for re-assessment. Should the student fail to submit the assessment, a result outcome of Did Not Submit (DNS) will be recorded.
Resources required for this Assessment
  • All documents must be created using Microsoft Office suites i.e., MS Word, Excel, PowerPoint
  • Upon completion, submit the assessment printed copy to your trainer along with assessment coversheet.
  • Refer the notes on SMC eLearning (Moodle) to answer the tasks
  • Any additional material will be provided by Trainer
Instructions for Students  
Please read the following instructions carefully·         This assessment is to be completed according to the instructions given by your assessor.

 

·         Students are allowed to take this assessment home.

·         Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided with feedback on your work within 2 weeks of the assessment due date.

·         Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.

·         If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.

·         Please refer to the College re-assessment and re-enrolment policy for more information.

 
Procedures and Specifications of the Assessment  
The candidate must demonstrate ability, knowledge and skills in planning or reviewing new or revised administrative systems, and procedures for implementing, monitoring and reviewing the system.Administrative systems, like any workplace systems, require managers to conduct reviews, plan changes, implement changes, and continually monitor and make modifications to meet customer and staff needs.

 

For this assessment, you must nominate a workplace and identify a change required to its’ administrative systems. This can be either a:

·         New administrative system (it could be for a new or expanding business. It could be your own business).

·         Modification to an existing administrative system.

You must follow a process of planning/reviewing, implementing and monitoring this change to the administrative system.

Essentially, your role will be similar to that of a project manager.

 

Note: Overall the project doesn’t need to have been successful or even complete, however, you must provide evidence that you performed your role as project manager competently and that you carried out the tasks as specified below.

Your assessor will be looking for a range of documentation prepared by you in your role as project manager (documents are underlined below).

·         A specification that identifies requirements, including (but not limited to):

o    Problem definition.

o    Proposed solution (for new or modified administrative system).

o    Goals and objectives (of the new or modified administrative system).

o    User requirements/expectations (including features & benefits).

o    Performance standards (what performance are you expecting?).

o    Internal and external standards (what other standards are relevant?).

o    Processes/procedures (which ones will require revision?).

o    Budget (what is your price range?).

·         Correspondence with prospective suppliers to gather quotes

o    Selection of supplier

·         Implementation strategies and plans that identify:

o    Tasks, responsibility, timelines.

·         New or revised procedures (at least two) that are:

o    clear and concise

o    Suitable for training.

·         A risk plan that shows:

o    possible contingencies

o    Risk minimization strategies.

·         Monitoring of administrative system performance standards.

·         Monitor staff training needs and train new staff on administrative system.

·         A report (minimum 3000 words) to address all the above points. Your assessor will be looking for a report that:

o    Provides a table of contents

o    Provides a brief introduction and conclusion of the project

o    Usage of correct grammar and spelling.

o    the literacy skills needed to identify market information, to write in a range of styles for different audiences and to interpret requirements

o    knowledge of:

§  key provisions of relevant legislation, codes of practice and national standards that may affect aspects business operations.

o    organizational policies, procedures, products and services

 

 

 

 

Assessment 1 Introduction
Select a workplace of your choice and detail relevant company details (such as the company’s background, business, policies, etc.).
Analysis and Review
In order to ensure organizational effectiveness, review the administration system with system users or any other interested parties (identify the main issues/problems and potential remedies).
After you’ve finished reviewing, get quotes from suppliers or developers in line with company policies and procedures. Compare and contrast your conclusions in terms of costs, technological requirements, and other factors.
Recommendations
In accordance with company policies and processes, choose a supplier or developer. Describe how you came to your decision and why.
Implementation
Create a plan of action outlining the following:
Create a plan for implementation.
Management of stakeholders
Resources and a budget needed to implement the new system
Plan for communications
(Includes staff training requirements)
Risk management strategy
Project execution schedule
Obtain consent to move forward with the new system project plan (the CEO would be represented by your assessor)
Watch and Examine
Talk about how you’d keep an eye on the new system in terms of:
System quality (user friendliness, adaptability, dependability, learning curve, information retrieval, as well as the system’s sophistication, responsiveness, and intuitiveness aspects).
Information quality (the desired attributes of the outputs of the system, such as relevance, understandability, correctness, conciseness, completeness, understandability, currency, timeliness, and usability)
Service quality (the standard of the technical support provided to system users, including the staff’s responsiveness, accuracy, dependability, technical expertise, and empathetic nature)
Measurement of output productivity (the extent to which the new system will improve system users’ work performance, such as faster task completion, system efficiency, and task ease) can be used to gain a competitive edge, reduce costs, and boost income.
To ensure that the impact on users and organizational productivity is as little as possible, prepare a report to address contingencies in fulfilling changing needs.
Review the new system and give your assessment of:
system that continuously checks output, security, and usage for compliance with organizational standards
How further modification changes in response to specifications and demands for improvement
System user training needs (if necessary).

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