MGT 571 ( Lodging Management ) Entire Course
Describe strategies for risk assessment and contingency planning/response in the lodging industry.
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Introduction to Lodging Management
Describe the different types of lodging facilities.
Describe the role of management in the lodging industry.
Depict organizational structures within the lodging industry.
Analyze process management in the lodging industry.
Examine the role of human resources in lodging operations.
Guest Service and Marketing in the Lodging Industry
Describe the role of guest service in the lodging industry.
Recommend techniques lodging facilities can use to enhance the total guest experience.
Analyze the role of sales and marketing in the lodging industry.
Strategic Planning in the Lodging Industry
Perform a cost analysis.
Discuss the impact of an event on the budget and operations of a lodging organization.
Technology and the Lodging Industry
Examine the impact of technology on lodging operations.