do we all know how to use or access these internet based services and benefit from them?

Internet-based services and benefit

Week 10 will focus on a recent discussion of the issue of the participation gap online. The NBN and mobile internet technologies have made it easier and more affordable than ever to access the internet. Recently, it was announced that all residents would have free Wi-Fi access in public places like shopping centers, buses, and downtown areas. Do we all, however, understand how to access, use, and profit from these internet-based services? Second-order digital inequality refers to the fact that certain people benefit less from digital opportunities due to a combination of limited access and inadequate technological proficiency. Do you believe that offering free Wi-Fi will help to close the digital divide? Consider the effects of the digital divide on the service delivery redesign you are considering as a remedy. The following news story might be of interest to you:



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