How can one become a better business writer?

Which
of the following takes place during the third phase of the 3-x-3 writing
process?
Edit
the message to make sure it is clear, conversational, concise, and readable.
Proofread
the message for spelling, grammar, punctuation, names, numbers, and formatting
errors.
Evaluate
the message to decide whether it will achieve its purpose.
All
of these choices
Question
2
“Which
of the following statements about anticipating and profiling your audience is
most accurate?
If
you don’t actually know your readers, it is impossible to picture what they are
like.
Messages
to management and decision makers may be the easiest to write.
You
will adjust your tone, style, and content to accommodate the expectations and
needs of your audience.
You
should profile your primary audience only.
Question
3
“How
can one become a better business writer?
Follow
a systematic process such as the 3-x-3 writing process.
Study
models of successful business messages.
Practice
writing a variety of business messages.
Do
all of these choices.
Question
4
“Sharon
is trying to decide whether to call her boss or to send an e-mail message.
Sharon is in the first phase of the writing process.
True
False

Question
5
“Which
of the following statements about the 3-x-3 writing process is most accurate?
Experienced
writers usually spend the most time on the third phase of the writing process.
The
steps of the writing process must always be followed in order.
The
3-x-3 writing process is useful only for longer, more complex documents.
The
writer decides whether a document achieves its purpose in the first phase of
the writing process.
Question
6
“Which
of the following sentences does not show gender bias?
Two
policemen will provide security for our awards banquet.
Every
flight attendant must submit her security clearance card before boarding.
All
managers and their wives are invited to Friday’s cocktail party.
The
servers at Circa are always professional.
Question
7
“Giorgio
is writing an e-mail message to a customer to tell him that the customer’s
order has been shipped. His primary purpose is to
inform.
persuade.
sell.
promote
goodwill
Question
8
“You
want to maintain a positive tone in an e-mail message you are writing to your
colleagues about an upcoming event. What should you do?
Spotlight
audience benefits.
Cultivate
the “”you”” view.
Sound
conversational but professional.
All
of these choices
Question
9
“Profiling
the audience means anticipating how both primary and secondary audiences will
react to a message.
True
False
.
Question
10
“The
best business writing is purposeful, persuasive, audience oriented, and
technical.
economical.
aggressive.
feelings
oriented
Question
11
“Employee
evaluations should contain
an
assessment of traits such as a person’s reliability.
negative
statements about the employee even if they cannot be substantiated.
information
about specific incidents, such as “”working effectively with a team
to produce a ten-page proposal.””
All
of these choices
Question
12
“The
primary purpose of messages that explain procedures, announce meetings, answer
questions, or transmit findings is to
persuade.
inform.
promote
goodwill.
sell.
1
points
Question
13
“Determining
whether a message will be transmitted by e-mail or delivered in person is part
of
selecting
the appropriate audience for the message.
using
the correct tone for the message.
adapting
a message to the audience.
selecting
an appropriate form or channel for the message.
Question
14
“Your
virtual team is working on several shared documents. You want to use a
communication channel that will allow all team members to add, remove, and edit
digital content easily. Your best choice is
a
wiki.
a
blog.
e-mail.
a
text message.
Question
15
“The
third phase of the writing process involves revising, proofreading, and
evaluating your message.
True
False

Question
16
“What
should you do to avoid copyright infringement?
Assume
that nearly everything created privately and originally after 1989 is
copyrighted and protected.
Realize
that Internet items are not in the public domain.
Ask
for permission to use copyrighted materials.
All
of these choices
Question
17
“Which
sentence best illustrates the “”you”” view?
Our
walking tours include free admission to all museums.
We
are happy to send you our current calendar of walking tours.
We
look forward to having you join us on one of our exciting walking tours.
You
will receive your complete walking tour itinerary one month before your trip.
Question
18
“____
is the process of creating a message that suits your audience.
Anticipation
Adaptation
Researching
Analyzing
Question
19
“Which
of the following sentences uses conversational, middle-level diction?
Hey,
dude! UR not gonna believe this! Come by 2C me B4 you leave 2day.
Salutations!
I deem it possible that you will be perplexed by what has transpired on this
very day. Please approach my office to confer with me before you depart for the
present day.

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