HUMN 8209 Connecting Theory 2 Discussion

HUMN 8209 Connecting Theory 2 Discussion

HUMN 8209 Connecting Theory 2 Discussion

 

Last week, you connected a theory to a scenario. In this Discussion, you will work to connect a theory related to organizations and systems to a human services-related scenario.

To Prepare

  • Briefly summarize the scenario and define your chosen theory.

 

HUMN 8209: Human Services Theory Week 8 Discussion Scenario Genji is the head of the home visits team at the family services agency in the center of the city. She usually oversees a team of 12 human services professional practitioners, monitors their workload and schedule, and reviews their files for supervision. But, over the past 8 months, four of Genji’s staff have quit and left the city to move to more rural areas far away, and she has not been able to replace them. The rest of the group are complaining that they cannot handle the new workload using the same processes that were in place when there were more staff. The staff says they are in their cars all day every day, just getting from home visit to home visit, and have no time for documenting handwritten case notes. They are always behind in their schedule and are not spending the time needed with each service user. The staff says they believe the mandate of the organization to provide holistic service and to develop family empowerment is being compromised with a lesser level of service and the lack of time to spend with individual clients. This is resulting in missed opportunities to get input from families about what the needs are. It is also reducing resources available to families. Taken together, this is not fair to the service users. There have been missed visits and one child who died while under the agency’s supervision, resulting in an investigation. Genji is now seeing staff calling in sick, saying they need relief time, making it even harder on those who show up. She wants to help her staff and is wondering what to do to support them. She wonders what can be done in the short term and what needs a longer-term plan. (c)2020 Walden University

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