Imagine that a graphic design company has found that they are only delivering 70% of customer projects on time that customer satisfaction is low and that a competitor has started trading on the same business park, targeting the same customer base. What changes might arise from this set of circumstances?

 

to provide you the chance to assess present practices in light of strategic objectives in order to identify what needs to change.
Why is it crucial to evaluate present policies and practices in light of strategic goals?
Consider a scenario where a business announces a new strategic objective that will impact every employee and necessitate the adoption of new technologies throughout the whole organization. What kind of policies and processes might need to be revised in light of this objective?
Organizational change management and leadership: Learner Workbook, Version 2.0, July 2015, Page 6 of 24
NTCA
Center for American Rational Training
Australia TOID 6527 CRICOS 03399C TEL: 03 9606 0032 EMAIL: [email protected] 212 KING ST.
Estimated duration: 20 minutes
Goal To provide you the opportunity to keep an eye on the outside world and identify changes or trends that could affect the accomplishment of company goals.
List six examples of various external trends or events that could have an impact on the organization’s aims.
Using the PESTLE analysis tool, identify three current elements in each category that influence (or could potentially influence) your industry sector.
current affairs
Political
Economic
Sociological
Technological
Legal
Environmental
Lead and manage organizational change. Learner Workbook V2.0 for BSBlNN601 (July 15), Page 7 of 24
The National Training Center of Australia
ToID 6527 CRICOS 03399C Activity ID Address: Level 2, 212 King Street Melbourne, Victoria 3000, Australia Email: [email protected] Telephone: 03 9606 0032
Estimated duration: 20 minutes
The purpose of this opportunity is to give you the chance to identify crucial operational change requirements brought on by performance gaps, business opportunities or risks, or managerial decisions.
List three instances of each of the elements below that could cause an organization to change.
Factor
performance gaps
Business opportunities
business risks
management decisions
Consider a situation in which a graphic design company has found that it is only finishing 70% of client projects on time, that customer satisfaction is low, and that a competitor has begun operating in the same business park and focusing their marketing efforts on the same clientele. What alterations might this sequence of events result in?
Lead and manage organizational change. Learner Workbook V2.0 for BSBlNN601 (July 15), Page 8 of 24
National Training Center for Australia
Australia TOID 6527 CRICOS 03399C TEL: 03 9606 0032 EMAIL: [email protected] 212 KING ST.
Estimated duration: 30 minutes
Goal To provide you the opportunity to prioritize and debate the need for change with the right managers, as well as to consult with stakeholders, experts, and specialists to help identify the most critical change needs and opportunities.
Why is it necessary to assess change opportunities and requirements with the relevant management and specialists and to prioritize them?
Imagine that you are talking with a group of managers about potential new changes to production processes to improve productivity and reduce waste. Together with this group, make an agenda for a meeting so you can go over the suggested changes and their priority lists.
To uncover potential candidates for a substantial change in your organization, think about briefing a contractor. What pertinent information must you bring up in this conversation?
Organizational change management and leadership: Learner Workbook, Version 2.0, July 2015, Page 9 of 24
The National Training Center of Australia
212 KING ST., LEVEL 2, MELBOURNE, VIC 3000, Australia, TEL: 03 9606 0032, EMAIL: [email protected], TOID: 6527 CRICOS 03399C
Activities
IA Action
Estimated duration: 10 minutes
to provide you the chance to assess organizational goals in order to evaluate the strategic transformation requirements.
Activity Why is it important to take into account the organization’s goals when assessing change opportunities or requirements?
Give three examples of various strategy modifications that may be required as a result of an analysis of corporate goals.
Lead and manage organizational transformation, Learner Workbook V2.0 for BSBlNN601 (July 2015), Page 5 of 24
The National Training Center of Australia
Melbourne, Victoria, 3000, Australia, Activity 2A, 212 King Street, Level 2, Toid 6527 Cricos 03399C, 3 9606 0032, [email protected]
Estimated duration: 15 minutes
allowing you to have the chance to evaluate the costs and benefits of high-priority change opportunities and demands.
Why should high-priority change opportunities and requirements be subject to a cost-benefit analysis?
Consider the graphic design company’s decision to invest $50,000 in new machinery, training for its staff, and consulting services to enhance its workflow. What potential financial and non-financial benefits could this investment provide?
Lead and manage organizational change. Learner Workbook V2.0 for BSBlNN601 (July 15), Page 10 of 24
NTCA
National Training Center for Australia
Activity 2B can be found at 6527 CRICOS 03399C on level 2 of 212 King Street in Melbourne, Victoria, Australia.
Estimated duration: 20 minutes
Objective To provide you the opportunity to do risk analysis, use creative thinking and problem-solving skills to identify variables that prevent change, and then come to an agreement on and document mitigation strategies.
When developing a change management strategy, what purpose does a risk analysis serve?
Take into account the fact that the graphic design company is implementing new operational and technological practices. What challenges might be encountered?
What countermeasures might be used to overcome the challenges outlined in the previous question?
Learner Workbook 12.0, Lead and Manage Organizational Transformation, July 2015, pages 11–24, BSBlNN601
National Training Center for Australia
Activity 2C may be found at 6527 CRICOS 03399C on level 2 of 212 King Street in Melbourne, Victoria, Australia.
Estimated duration: 10 minutes
so that you might have the opportunity to develop a project strategy for change management.
Activity Why is it essential to develop a change management project plan?
What crucial information needs to be included in the project plan for change management?
Organizational change management and leadership: Learner Workbook, Version 2.0, July 2015, Pages 12–24
N TCA
212 KING ST., LEVEL 2, MELBOURNE, VIC 3000, Australia, TEL: 03 9606 0032, EMAIL: [email protected], TOID: 6527 CRICOS 03399C
Workout 2D
Estimated duration: 20 minutes
In order to confirm the change management process, we want to give you the opportunity to obtain the required authority approvals.
Activity Why is it vital to get approval from the relevant authorities before putting change management procedures in place?
Imagine that you are applying for a grant that a finance partner for businesses just like yours is offering. They must provide their consent to a change program that includes a $5,000 investment in new staff training and policies. How would you get the financier’s support?
Lead and Manage Organizational Change, Learner Workbook V2.0 for BSBINN601, Page 13 of 24
NTCA
National Training Center for Australia
Activity 2E Level 2 of 212 King Street, Melbourne, Victoria 3000, Australia TOID 6527 CRICOS 03399C Phone: 396 06 0032 Email: [email protected]
Estimated duration: 25 minutes
to provide you the ability to determine how to report information and assign resources to the project with the right managers.
How much money and time could you devote to a project?
Choose a small-scale project that is already in progress at your company, whether or not it is connected to your job. The resources required to complete this project successfully should be determined.
For the aforementioned project, decide who needs to be notified of progress, how this is done, and how frequently.
Pages 14–24 of Learner Workbook, Version 2.0, July 2015, “Lead and Manage Organizational Change”
NTCA
212 KING ST., LEVEL 2, MELBOURNE, VIC 3000, Australia, TEL: 03 9606 0032, EMAIL: [email protected], TOID: 6527 CRICOS 03399C
Practice 3A
Estimated duration: 20 minutes
Goal To provide you the opportunity to develop, in conjunction with the right people and groups, a communication or education plan to promote the benefits of the change for the company and minimize loss.
Why is it so important to have a communication plan as part of establishing the
change your strategy?
Think about a change that just happened in your business. What benefits did this change provide?
What kinds of losses, bearing in mind the same change as in the previous question, did persons who were affected by or participated in the change experience? What function did this serve in the dialogue?
Lead and Manage Organizational Change: Learner Workbook V2.0, July 2015, pages 15–24
I’m 11; I’m 4
TOID 6527 REoCRICOS 03399C Australia TEL: 03 9606 0032 EMAIL: [email protected] LEVEL 2, 212 KING ST.
Workout 3B
Estimated duration: 20 minutes
so that you can plan and manage the distribution of the communication or education programs to the suitable groups and individuals.
What subjects should your briefing cover if you are planning a series of meetings to educate the staff about an impending workplace move?
What practical considerations must you make while organizing and managing communication and training activities?
Lead and Manage Organizational Change, Learner Workbook V2.0 for BSBINN601, Page 16 of 24
NTCA
National Training Center for Great Britain
Level 2, 212 King Street, Melbourne, Australia, TOID 6527 CRICOS 03399C, phone 03 9606 0032, and email [email protected] are the contact information for Activity 3C.
Estimated duration: 20 minutes
so that you can ask relevant groups and people for their opinions on the change process.
As part of a change management strategy, imagine that you are planning a consultation event for the introduction of new hardware or software at your own company.
Please answer the following questions:
Which people would you select to participate in the consulting group(s)?
When, where, and how will the consultation(s) be conducted?
What important questions will be asked throughout the consultation process?
What will happen with the results of the consultation process?
Page 17–24 of the learner workbook (BSBlNN601), version 2.0 (July 15), “Lead and Manage Organizational Change”
NTCA
National Training Center for Australia
Activity 3D Level 2, 212 King Street, Melbourne, Australia, TOID 6527 CRICOS 03399C Phone: 3 9606 0032 Email: [email protected]
Estimated duration: 15 minutes
It gives you the chance to identify and deal with change resistance using risk management techniques.
If you were in charge of the project that you considered in Activity 3C, what challenges would you encounter and how might you overcome them?
“Lead and manage organizational change” Learner Workbook V2.0 for BSBlNN601 (July 15) | 24
Australia TOID 6527 CRICOS 03399C TEL: 03 9606 0032 EMAIL: [email protected] 212 KING ST.
Estimated duration: 20 minutes
so that you can have the opportunity to carry out the interventions and activities described in the project plan in accordance with the project timetable.
Consider your own organization’s environment as you choose three of the following potential interventions and actions that could be included in a project plan: Describe how you would ensure the suitable and proper use of these measures:
Considering a career in action research
Rearranging the workplace
sensitive guidance
succession planning surveys (with comments)
assembling a team
Termination or redeployment
Training
a transition analysis.
Learner Workbook V2.0 (July 15) Pages 19–24 of the textbook BSBlNN601 Lead and oversee organizational change.
National Training Center for Australia
212 KING ST., LEVEL 2, MELBOURNE, VIC 3000, Australia, TOID 6527 CRICOS 03399C, TEL: 03 9606 0032, EMAIL: [email protected], Activity 3F
Estimated duration: 20 minutes
This chance is meant to give you a chance to use change-embedding strategies.
Why is it so important to use change-embedding strategies?
What strategies could you use to incorporate the change if you were in charge of adopting a complicated set of new practices meant to reduce waste and increase quality and efficiency?
Pages 20–24 of the Learner Workbook (BSBlNN601), Version 2.0 (July 15), “Lead and Manage Organizational Change”
The National Training Center of Australia
Australia Level 2 212 King Street Melbourne 3000 TOID 6527 CRICOS 03399C TEL. • 03 9606 0032 EMAIL: [email protected]
Estimated duration: 25 minutes
to provide you the chance to perform standard evaluations, examine project plans, and modify them as necessary to achieve change program objectives.
Activity Why is it important to evaluate and take into account the outcomes of a change management program?
What methods can be used to evaluate the development of a change program?
As a follow-up to Activity 3F, consider managing a change program to implement a variety of complex new procedures that are meant to reduce waste and increase quality and efficiency. What methods would you use to analyze and examine your goals’ progress?
Lead and manage organizational change: Learner Workbook V2.O (July 15) 21–24
N TCA
NATIONAL.TRAEN*OCENTREOFAUSTRALIA
Estimated duration: 45 minutes
to give you the chance to demonstrate via performance, knowledge, and proof your grasp of the core abilities.
Activity Complete each of the aforementioned activities on your own, then enter your completed work in your workbook.
By providing answers to the following questions, you can show that you are knowledgeable on the following subjects:
Reading
Writing
oral communication
Numeracy
Navigating the office
interact with others.
finishing the task
Techniques for promoting and integrating change, as well as the change management cycle
The external environment and organizational behavior both have an impact on change initiatives.
Components of a project strategy for change management
Potentially encountered change resistance and potential solutions
Consider your organizational requirements for each question as you provide as much information as you can.
1. Outline a cycle or process for managing organizational transitions successfully.
2. What is a change management project strategy?
3. Describe two relevant subcategories of each category and list six external environmental factors that can influence change methods.
4. Describe how organizational behavior may affect a change management program.
5. Describe in detail how three potential change barriers in your organization can hamper the change process.
6. Describe three strategies for integrating change inside an organization, highlighting how the project manager may use their interpersonal and leadership skills to assist in this process.
Level 2 of the skills and knowledge activity is located at 212 King Street in Melbourne, Australia, TOID 6527 CRICOS 03399C, and the email address is [email protected].
Organizational change management and leadership: Learner Workbook, Version 2.0, July 2015, Pages 22–24
NTCA
National Training Center for Australia
Major Activity 3: 9606 0032 Phone: [email protected] Email: 212 King St., Level 2, Melbourne, Victoria, 3000, Australia TOID 6527 CRICOS 03399C
Estimated duration: one hour
to provide you a chance to demonstrate your mastery of the entire unit.
Your teacher will indicate whether you should accomplish this important task in class or on your own time.
Attach your completed answers to the worksheet.
You must individually provide a complete response to each of the following questions to prove your expertise with each component:
1. Ascertain the potential and needs for change.
2. Establish a change management strategy.
3. Use methods for change management.
Describe how you came to the conclusion that your company requires a strategic change.
1. Analyzing organizational objectives
2. Examining present policies and practices
3. examining external trends or developments
4. Examining leadership decisions, performance gaps, business opportunities, or threats
5. talking to the relevant managers, experts, and specialists.
How did you go about developing a change management plan for your business?
performed a cost-benefit analysis of the adjustment.
7. uncovered challenges to the change
carried out a risk analysis and selected mitigation strategies.
9. created a project plan for managing change.
10. obtained the required approval from the authorities
11. The initiative received funding, and reporting guidelines were established.
What actions did you take to implement the change management plan? Include how you:
12. To promote the shift and reduce loss, a communication and education strategy was developed and put into practice.
13. sought input on the transition process from pertinent individuals and groups.
14. noted any transitional roadblocks and dealt with them.
15. Execute all predetermined interventions and activities.
16. Effortful techniques for implementing the change
17. analyzed and investigated the change.
18. The project plan was altered as needed.
Page 23–24 of the Learner Workbook (BSBlNN601), Version 2.0 (July 2015), “Lead and Manage Organizational Change”
The National Training Center of Australia
212 KING ST., LEVEL 2, MELBOURNE, VIC 3000, Australia, TEL: 03 9606 0032, EMAIL: [email protected], TOID: 6527 CRICOS 03399C
Activities
IA Action
Estimated duration: 10 minutes
to provide you the chance to assess organizational goals in order to evaluate the strategic transformation requirements.
Activity Why is it important to take into account the organization’s goals when assessing change opportunities or requirements?
Give three examples of various strategy modifications that may be required as a result of an analysis of corporate goals.
Lead and manage organizational transformation, Learner Workbook V2.0 for BSBlNN601 (July 2015), Page 5 of 24

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