Knowledge Management in UAE Organizations

Paper details:

A report with three parts which are Introduction (write about what is Knowledge Management? and How the Knowledge management effect the organizations? / and body that analysis the surveys that I will upload about two organizations which are: Human Resources Authority and Department of Community Development I will attached all the documents that needed in this report and the instructs. Purpose – The purpose of this paper is to gain insight into the extent that knowledge management (KM) is practiced by Islamic and conventional banks in the United Arab Emirates (UAE). Design/methodology/approach – Following secondary research, structured in-depth, qualitative Interviews were conducted with CEOs, senior managers, and department heads of eight banks in the UAE. Findings – Islamic banks in the UAE were found to be relatively more actively engaged in KM than conventional banks. However, both Islamic and conventional banks were found to be focused on knowledge capture, knowledge transfer, and knowledge sharing. Most of the banks in this study could be classified as being in the pre- or early implementation phase of KM. The study found scant knowledge-based marketing taking place in either type of bank. None of the banks was found to have a dedicated knowledge champion (KM Officer). Similarly, none of the banks was identified as possessing a strong organization-wide KM culture.