Quality Management: To Err is Human

 Read the Executive Summary of the IOM report at “To Err Is Human” (Links to an external site: https://www.nap.edu/read/9728/chapter/2 ). This report spurred interest in quality management in the healthcare industry, and mistake-proofing healthcare. How much progress have we made since the time the report was published? Choose one topic area from the report and present your analysis of an initiative aligned with prescriptions from ‘To Err is Human’ based on research. Your analysis should describe the initiative, challenges with implementation, provide success metrics and reasons behind success. Think about the role of leadership, the climate, communications, skills, tools and procedures that can contribute to mistake-proofing healthcare. You can combine two initiatives to provide more comprehensive coverage of these elements.

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