The Performance Appraisal Conversation
Weekly Readings and Videos
Introduction to Business Communications. (n.d.). courses.lumenlearning.com
Why Business Communication Matters & 22 Tips To Improve Employee Engagement, Productivity, Advocacy & Customer Satisfaction, Retention. Smith, M. (2021) milesanthonysmith.com
Performance Appraisal Conversations
. (2021). Bellevue University
Examples of Adjectives, Verbs, and Descriptive Statements for Use in Performance Appraisals
. (2021). Bellevue University
Reinventing Performance Management: A Deloitte Case Study. Jogi, O. (2015, Apr 13). business.com
A MyPerformance Guide to Performance Conversations
. (n.d.). British Columbia Public Service Agency
Difficult Conversations with Employees: 9 Crucial Rules to Remember. Novakovic, A. (n.d.). insperity.com
Effective Communication: Why is it Important in Management? | 360training Enterprise. (1:05). 360training. (2017, Oct 16). youtube.com
Instructions
- Review the following: Performance Appraisal Scenario
- Consider the following template as a guide to having a performance appraisal conversation: Preparing the Appraisal Conversation
- After reviewing the scenario and template, think about one of your past performance appraisal meetings and answer the following:
- Describe the environment (door closed; phones turned off); tenor; opportunity to respond, etc.
- Did your manager follow a prepared template?
- On a scale of 1 to 5 (5 being highest), how would you rate the communication effectiveness of the exchange? Why?
- What could your manager have done differently? If you could make one recommendation regarding the communication during the meeting, what would you suggest?
