Understanding KPIs
Weekly Readings and Videos
Problem Identification and Resolution (continued).
(2020). Bellevue University.
KPI Meaning, Examples, Calculation & Dashboard Tutorial. Sharma, H. (n.d.). optimizesmart.com
Problem Identification: The First Step to Successful Problem Resolution. (n.d.). mwftr.com
4 Steps to Develop a High-Performance Team. TONYRUNRUNIT. (n.d.). for-managers.com
136 Key Performance Indicators Examples (The Complete List). Karlson, K. (n.d.). scoro.com
The Most Valuable Business Analysis Techniques and the Tools to Do Them. (6:36). Angelo Kalevela. (2019, Mar 9). youtube.com
Using this week’s readings and videos, discuss the following questions:
- Do KPIs help or hinder performance? Explain.
- How could you use KPIs to identify personal challenges and opportunities?
- Would using KPIs help motivate you to engage in activities that lead to continuous improvement?
- How does the industry in which your company operates influence the KPIs that are used to analyze performance?
