What other “replacements” for unions have helped reduce union membership, according to the chapter?

Video Case Video Title: Union-Management Relations (UPS)
Synopsis
The former human resources head for UPS describes what it’s like (for both an employer and an employee) to work with a labor union. The roles and functions of labor unions are discussed, and the advantages and disadvantages that can accrue to both employees and management are explained. The future of unions, and other arrangements that fulfill some of the same roles, are also discussed.
Discussion Questions
15-13. From what you know about UPS, what do you think would make the union believe that the company was ripe for being organized?
15-14. Do you agree that unions “stifle creativity”? Why or why not?
15-15. Do you agree that employees who excel in nonunion environments earn more than they would in unionized companies? Why?
15-16. What other “replacements” for unions have helped reduce union membership, according to the chapter?

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