What part of the marketing mix does the avatar best represent?

Which of the following
marketing orientations holds that achieving organizational goals depends on
knowing the needs and wants of target markets and delivering the desired
satisfactions better than competitors do?
The product concept
The production concept
The selling concept
The marketing concept
The societal marketing concept (Page Ref: 10)
Points Received: 5 of 5
Comments:
Question 8. Question
: A firm that uses the selling
concept takes a(n) __________ approach.
outside-in
niche marketing
inside-out
societal marketing
customer-driven (Page Ref: 10)
Points Received: 5 of 5
Comments:
Question 9. Question
: __________ is determined by a
customer’s evaluation of the benefits and costs of a market offering relative
to those of competing offers.
Customer-perceived value
Customer lifetime value
Share of customer
Customer-managed relationship
Brand value proposition (Page Ref: 12)
Points Received: 5 of 5
Comments:
Question 10. Question
: Hank is an assistant marketing
director for a firm in a market with many low-margin customers. What type of
relationship with these customers would be the most profitable for him?
Full partnerships
Basic relationships
Causal relationships
Club marketing programs
Inverse relationships (Page Ref: 15)
Points Received: 5 of 5
Comments:
Question 11. Question
: The set of marketing tools a
firm uses to implement its marketing strategy is called the _________.
promotion mix
product mix
marketing mix
market offering
marketing effort (Page Ref: 12)
Points Received: 5 of 5
Comments:
Question 12. Question
: A women’s apparel manufacturer
in California recently acquired a Houston-based company that manufactures
office furniture. This is an example of __________.
product development
market development
market penetration
diversification
product differentiation (Page Ref: 45)
Points Received: 5 of 5
Comments:
Question 13. Question
: The managers of Arrow, an
American retail chain, are currently reviewing new demographic markets to sell
the firm’s current products. This is an example of __________.
market penetration
product development
mass marketing
market development
product adaptation (Page Ref: 45)
Points Received: 5 of 5
Comments:
Question 14. Question
: The Really Tasteless Frozen
Food Company has decided that, based on the financial projections, they are not
going to be required to make any adjustments in their contribution margins.
Identify the part of the marketing mix most closely identified with this
activity.
Product
Price
Promotion
People
Place (distribution/logistics)
Proof (physical evidence)
Process
Points Received: 5 of 5
Comments:
Question 15. Question
: Sony Electronics has
determined that because home theater products have gotten so complex, they are
going to include an automated setup process built into each TV. What part of
the marketing mix does this describe?
Product
Price
Promotion
People
Place (distribution/logistics)
Proof (physical evidence)
Process
Points Received: 0 of 5
Comments:
Question 16. Question
: Its About Time, an online
vintage clothing store, encourages its customers to create an avatar that can
be dressed in clothing typical of the products sold on the site. What part of
the marketing mix does the avatar best represent?
Product
Price
Promotion
People
Place (distribution/logistics)
Proof (physical evidence)
Process
Points Received: 5 of 5
Comments:
Question 17. Question
: The Marketing Director for
Terrible Tours just bought a series of commercials on the Today Show and a run
of print ads in the AARP magazine. Which part of the marketing mix best
describes this activity?
Product
Price
Promotion
People
Place (distribution/logistics)
Proof (physical evidence)
Process
Points Received: 5 of 5
Comments:
Question 18. Question
: Coronary Foods has contracted
with UPS to manage all their shipping, warehousing, and store deliveries,
including stocking the shelves at big box stores. What part of the marketing
mix is UPS providing?
Product
Price
Promotion
People
Place (distribution/logistics)
Proof (physical evidence)
Process
Points Received: 5 of 5
Comments:
Question 19. Question
: The Farmers Pantry, an
all-natural grocery store and bakery, has launched a bottom-up customer service
model empowering frontline employees to solve most customer complaints, even
those that are somewhat complex. What part of the marketing mix does this
describe?
Product
Price
Promotion
People
Place (distribution/logistics)
Proof (physical evidence)
Process
Points Received: 5 of 5
Comments:
Question 20. Question
: Golden Oldies, an online music
store specializing in classic rock n roll, developed an algorithm that
predicts what albums, posters, and books will appeal to a buyer based on the
answers to a few questions about the 1960s. What part of the marketing mix is
Golden Oldies employing?
Product
Price
Promotion
People
Place (distribution/logistics)
Proof (physical evidence)
Processquiz 2A marketer wanting to determine business buyer behavior is
most likely to ask which of the following questions?
Are
buyers sensitive toward price changes in consumer markets?
What
are the major influences on buyers?
Are
niche markets more profitable than mass markets?
How
do interpersonal factors affect organizational performance?
Is
the role of gatekeepers relevant in the international business environment?
(Page Ref: 171)
Points Received: 5 of 5
Comments:
Question 2. Question
:
Mary Adams is helping her company develop a marketing
program for a new product line. The program is designed to appeal most to less
materialistic consumer groups who are likely to prize experience, not
acquisition. The marketing program is most likely designed to appeal to which
of the following demographic groups?
Generation
X
Millennials
Echo
Boomers
Silent
Generation
Lost
Generation (Page Ref: 72
POOL 3)
Points Received: 5 of 5
Comments:
Question 3. Question
:
The single most important demographic trend in the United
States is the __________.
changing
age structure of the population
mobility
of families
changing
family structure of the population
increasing
number of professional jobs
increasing
birth rate (Page Ref: 70)
Points Received: 5 of 5
Comments:
Question 4. Question
:
Which of the following is true of Gen Xers?
They
are considerably larger than the boomer generation.
They
were the first to grow up in the Internet era.
They
are less educated than the Baby Boomers.
They are more materialistic than
the Millennials.
They
rarely research a product before purchasing it. (Page Ref: 72)
Points Received: 0 of 5
Comments:
Question 5. Question
:
In __________ research, the objective is to gather
preliminary information that will help define the problem and suggest
hypotheses.
exploratory
statistical
causal
analytic
descriptive
(Page Ref: 103)
Points Received: 5 of 5
Comments:

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