You are not required to submit the plagiarism report for the journal. However, you are strongly recommended to check the journals using a plagiarism application (this can be any application that detects plagiarism) and keep the report safely. If the report is found to contain ‘similarities then you will be awarded with a ‘zero and automatically referred to the Faculty for further action.


Digital innovation

This assignment is separate from the prior journals you produced. You are required to prepare a report on the following that has been in-depthly examined:
The contact center analysis impressed the chief executive officer and chief information officer. They would like you to investigate the issues more thoroughly by considering how the organization might implement some of your suggestions for digital innovation. They want to know which technologies should be embraced, how they may be incorporated, whether any management or structural adjustments are required, and how to foster digital trust in the community and marketplace. The organization doesn’t have much additional funding, so it’s important to undertake a thorough cost-benefit analysis and identify KPIs to make sure the digital innovation is incorporated effectively.
Reports 1 and 2: Special Instructions
• You must use the link provided on the course website to upload your assessment item as a pdf file.
• You are not obliged to submit the journal’s plagiarism report. However, it is highly advised that you examine the journals using a plagiarism detection tool (this can be any tool that does so) and store the report in a secure place. If there are “similarities” in the report, you will receive a “zero” and be immediately sent to the faculty for further action.
Submissions made via email will never be approved.
• The whole report, together with any appendices, will be delivered as one PDF document.
• Each student should finish this task independently. While discussing the assignment with others will help you better comprehend it and define its criteria, you should come up with the assignment’s solution on your own.
• Even if the course instructor has given their consent, any submission delays must be supported by the appropriate approved documents. Due to the possibility that markers may not have access to postpone approvals, kindly attach the approval to this assignment. If the approved papers cannot be located, the university’s late fee policy will be applied.
• Assignments must be turned in through the supplied link. It is considered that they were not submitted if they were not submitted using the link. Since the course staff does not have access to other places, it is exceedingly challenging to follow assignments that were turned in there.
• A report on plagiarism is not required. You save it for reference in the future.
• Late submissions may be subject to fines in accordance with USQ/BELA rules (for further information, visit

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