Analyzing the Organization

Write a report that addresses the components of each question below for a current working organization. Company: FedEx 1. What is our mission? 1. What is our current mission? 2. Does our mission need to be revisited? 3. What are the emerging trends that will have the greatest impact? 4. What are our opportunities? 2. Who is our customer? 1. Who are our primary and supporting customers? 2. How will our customers change? 3. Are we serving the right customers? 3. What does the customer value? 1. What do our customers value? 2. What knowledge do we need to gain from our customers? 3. How will we gather information? 4. What are our results? 1. How do we define results? 2. How do we measure results? 3. How can we improve our performance? 5. What is our plan? 6. What is our mission? 7. What are our goals? 8. What is our plan to achieve results for the organization?