Capella University Conflict Resolution Plan Paper

For the past nine weeks, you have read material about conflict, explored conflict resolution techniques, and evaluated conflict situations. The first part of the course (Weeks 1–3) dealt with a construct and contextual theory about interpersonal conflict. Weeks 4–5 introduced the overarching basis for conflict and communication in domestic institutional situations, dealing with race, gender, ability, and other concepts. Weeks 6–7 addressed the concept of power in conflict. Finally, Weeks 8–9 offered several techniques and applications that can be applied to addressing and resolving conflicts. Equipped with these tools, you can better understand the parties involved and develop constructive solutions to resolve conflict.

In the first two course assignments, you analyzed conflicts from both an interpersonal and an institutional perspective. While the conflicts were different, did you notice any themes? How about self-awareness about your responses and behavior in these situations? For this assignment, using the conflicts you explored in your other assignments, create a conflict resolution plan.

To begin, use the Capella library and the Internet to research conflict negotiation strategies and conflict resolution styles. Find at least three resources to use in this assignment to support your plan. Then, select a conflict resolution style that could be used to address the conflict. Once you have identified the conflict resolution style that you could apply, explain conflict negotiation strategies you might have used in the situation. Finally, determine whether the outcomes would have been different or would have remained the same.

Include the following in your 3–4 page conflict resolution plan:

• Analyze consistent themes in the conflict.
• Analyze your behaviors in the conflict.
• Apply a conflict resolution style appropriate to the conflict.
• Determine whether the outcomes when using the selected conflict resolution style would be different or remain the same.
• Compose text that articulates meaning relevant to its purpose and audience.
• Integrate into text appropriate use of scholarly sources and evidence.

Assignment Requirements

Your conflict resolution plan should meet the following requirements:

• Written communication: Written communication is free of errors that detract from the overall message.
• APA formatting: Resources and citations are formatted according to current APA Style and Format guidelines.
• Resources: Include a minimum of 3 resources in addition to your textbook. Refer to How to Search the Library: The Basics for help with using the library to conduct research.
• Length: 3–4 typed, double-spaced pages, in addition to title and reference pages.
• Font and font size: Times New Roman, 12-point font.