ENGLISH AND QUALITY ASSURANCE
1.”Strategies for Reading Critically” Please respond to the following:
Describe the challenges you have with reading certain types of written works (e.g., textbooks, academic papers, lab reports, government documents, or other type(s)).
Explain the primary goals you have when reading textbooks and other academics papers.
Recommend one pre-reading strategy to help students set goals and one post-reading strategy that helps you recall material for use in writing about the material.
2.”Writing for Different Subject Areas” Please respond to the following:
Identify the primary subject area (e.g., science, English, business, etc.) that presents the greatest challenge to you as a student writer. Explain.
Identify the primary subject area (e.g., science, English, business, etc.) in which you have found the greatest success as a student writer. Explain.
1.”Definition of Service”
State your personal definition of service, and give an example of a time when you received quality service and an example of when you did not receive quality service. Determine what they could have done to correct the quality of service.
Hospitality professionals often state that exceeding guest expectations is a significant part of their organizationâs mission. Identify three ways to determine guest expectations and how the manager would know when those expectations have been exceeded.
2.Hotel Niches and the Economy”
Using the hotel industry as the larger market, specify a niche market and match that niche to a hotel brand that accommodates those customers. Explain your reasoning.
The economy plays a critical role in a consumerâs ability to pay for products and services. Describe how the hospitality industry could be affected by the rise of gasoline prices and determine what could be done to offset this in other areas.