- What are the three levels of management found in a company? What type of decisions are made at each level?
- Define transaction processing systems and describe the role they play in a business?
- Define decision support systems an d describe the role they play in a business?
- Define expert systems and describe the they play in a business?
- What are the capabilities associated with digital dashboards?
- What are the common DSS analysis techniques?
- What is artificial intelligence?
- What are the five types of Al systems?
- What the five primary activities is a supply chain?
- What is the bullwhip effect and how can it affect a supply chain and a firm´s profitability?
- Where are the customer´s in a typical supply chain?
- Where are the supplier´s suppliers in a typical supply chain?
- What is procurement and how doses it impact the supply chain?
- What is logistics and how does it impact the supply chain?
- What is materials management and how does it impact supply chain?
- What is RFID´s primary purpose in the supply chain?
- Why are customer relationships important ti an organization?
- Do you agree that every business needs to focus on customers to survive?
- What is the difference between operational and analytical CRM?
- How can sales department use CRM to improve operations?
- How can marketing department use CRM to improve operations?
- How can a company use partner relationship management to create a successful business?
- why would a company want to implement an employee relationship management system?
- What is an enterprise resource planning system?
- What is the difference between core and the extend ERP?
- What are the components in a core ERP system?
- What are the components in a extended ERP systems?
- What is at the heart of an ERP system?
- How does a company measure the success of an ERP system?
- what are the three different ERP implementation choices?
