scenario assignment: Expansion
Bright Road HealthCare System is experiencing an increase in the number of older adult patients and has a problem with a high readmission rate within 30 days of discharge for Medicare patients. The Board of Directors of Bright Road Health Care System is thinking of expanding services to include a home health agency in the community. The Board of Directors has charged the Chief Executive Officer (CEO) to work with you, their health care consultant, to help determine whether to develop this service. You must analyze overall healthcare trends, population trends, disease trends, local trends and competitors, utilization of services, and other factors to determine whether to recommend opening a home care service. Your recommendation will include specific services provided, staff required, financial concerns, and a plan to build patient referrals.
Solution
Bright Road HealthCare System is experiencing an increase in the number of older adult patients and has a problem with a high readmission rate within 30 days of discharge for Medicare patients. The Board of Directors of Bright Road Health Care System is thinking of expanding services to include a home health agency in the community. The Board of Directors has charged the Chief Executive Officer (CEO) to work with you, their health care consultant, to help determine whether to develop this service. It would be best if you analyzed overall healthcare trends, population trends, disease trends, local trends and competitors, utilization of services, and other factors to determine whether to recommend opening a home care service. Your recommendation will include specific services provided, staff required, financial concerns, and a plan to build patient referrals. The high readmission rate at Bright Road Health Care System, which indicates an increase in elderly patients at the hospital and a growth in healthcare demand, results in problems like insufficient facility capacity and Medicare fines.
Consequently, Home healthcare services will be introduced, which will benefit Bright Road Health as a less expensive option, enabling patients to comfortably obtain therapy treatment in their own houses. Additionally, it will benefit their afflicted relatives, given that they would no longer be required to be in the facility, they will be in the length of time the patient is kept on staff. I think providing the service will be financial safety while delivering a good outcome, namely increasing patient satisfaction. Additionally, as a suggestion to lower the 30-day readmission cases, a system for home health care that notifies the patient of their progress, makes follow-up calls, or possibly keeps the patient for an additional day to prevent having to go back to the hospital all be included in the discharge plan. A home health care business must provide rehabilitation services to the general population by providing nursing care and improving the patients’ quality of life by enabling their want to stay in a comfortable setting. A home care provider will not only provide outstanding care for people with impairments, whether young or old, as well as for elderly patients chronic diseases, an increasing trend in our neighborhood because of its adaptability and convenience. For example, patients who require dialysis frequently each week can use Hemodialysis. This handy treatment can be completed in the comfort of the patient’s home, considering that each therapy typically lasts four hours. I believe that Bright Road Health Care offers various services as well as ongoing employee training. The System can reduce readmissions, increase income, prevent Medicare fines, provide customer satisfaction, and perhaps create jobs.
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